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Utilities

Utility Payments (Bylaw 001-2019)

Utility Amendment (Bylaw 012-2023)

 

Please click here to see Schedule A (utility rates) 
 
To set up a new Utility account, please click here to fill out the Utility Application, then email it to melissay@athabasca.ca or drop it off at the Town office.
  
Utility bills are produced bi-monthly and are due on or around the last day of the month. Payments made after the due date are subject to a 3.5 % penalty.  Any unpaid balances are transferred to the corresponding Tax Roll.
 
Payments may be made by cash, cheque, debit, VISA or MasterCard
 
In person at the Town Office located at: 4705 – 49th Avenue, Athabasca, AB
 
Office Hours: Monday to Friday (8:30 am to 4:30 pm)
 
By mail: 4705 – 49th Avenue, Athabasca, AB, T9S 1B7
 
At most chartered banks, trust companies, credit unions, or via telephone/internet banking.
 
Through the Town of Athabasca Utility pre-authorized debit program, please click here to sign up.
 
The Town of Athabasca has a new feature to have your Utility Bills sent via email if you would like to sign up please click here
 
 

Service Providers:
 
POWER
Fortis Alberta Inc.
Outages & Customer Service: 310-9473(local call)

ENMAX Energy Corporation
www.enmax.com
310-2010

NATURAL GAS
ApexUtilities
General Inquiries: 1-866-222-2067
24 Hour Emergency Service: 1-866-222-2068

POWER /  GAS
Just Energy
Website: www.justenergy.com/

TELEPHONE
Telus Communications Inc.
P.O. Box 2422 , Stn Main
Edmonton, AB T5J 2S7
Residential Customers: Telephone Toll-Free: 310-2255
Commercial Customers: Telephone Toll Free: 310-3100

CABLE TELEVISION
Persona: 1-866-737-7662
Alberta Toll Free Service: Telephone Toll-Free: 310-0000
Provincial Offices Only

INTERNET
MCSnet High-Speed Internet
Telephone: 1-866-390-3928
Website: www.mcsnet.ca

Xplore
Telephone: 1-877-605-3106
Website: www.xplore.ca